Bridgemates in the UK and Ireland
Based near Maidenhead in Berkshire and co-owned by EBU Tournament Director Martin Lee and IT specialist Nigel Lancaster, Bridgemate UK has sole responsibility for the marketing and subsequent support of Bridgemate systems throughout the UK and in Ireland. Both Martin and Nigel have extensive experience of using Bridgemates in events ranging from small club evenings to major national congresses.
We have close relationships with all five national unions, all of whom use Bridgemates for their regional and national congresses, and we have supplied Bridgemate systems to more than 350 clubs and county associations throughout the UK.
As a marketing organisation, we're in the fortunate position of knowing that Bridgemates bring real benefits to every organisation that adopts them. We see our role as helping clubs to appreciate the advantages that Bridgemates will bring to their members, and then to help ensure that those benefits are realised.
Customer support is an important aspect of our service. Clubs adopting Bridgemates for the first time are naturally concerned that the TDs and others will be able to make the system work for their members. We can assist in a number of respects:
- we can provide a club's TDs and others with specific training, either here in our offices, at the EBU in Aylesbury, or at the club's own venue.
- we can attend a club's first Bridgemate-equipped event, to ensure everything goes smoothly.
- we're usually on-call by 'phone during normal bridge hours, not just during office hours.
- we use TeamViewer to connect directly to a club's computer, assuming there is Internet access, so that we can assist with installation problems, monitor an event in progress, etc.
Training and on-site attendance are chargeable activities, though not exorbitantly so.
Bridgemates in Ireland
Clubs in Ireland acquire Bridgemate systems from the Contract Bridge Association of Ireland [CBAI], to whom Bridgemate UK supply directly. The CBAI may be contacted via Chief Executive Paul Porteous at:
Tel: 01 4929666