UK & Ireland

Frequently Asked Questions

About the Bridgemate scoring system

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Frequently asked questions

Bridgemate Pro and Bridgemate II

Should I use Bridgemate Pro or Bridgemate II?
Can I use Bridgemate Pro and Bridgemate II together?

Technical questions

What kind of data communication is used?
Are walls and other obstacles blocking the signal?
What is the range of the signal?

Batteries

How long do the batteries last?
What kind of batteries are used?
How about rechargeable batteries?

Product safety

How safe is the data storage?
Is the Bridgemate a certified product?
Can it be harmful to pacemakers?

International availability

In which countries is Bridgemate available?
Is Bridgemate available in the US/Canada?
Does ACBLscore support Bridgemate?

Answers

Should I use Bridgemate Pro or Bridgemate II?

Bridgemate Pro is the basic model Bridgemate. It offers reliable scoring directly from the table to your scoring program. Bridgemate Pro is your perfect choice if you are tight on budget and want to minimize your expenses.
 Bridgemate II is the successor of the Bridgemate Pro and is the most advanced scoring system available nowadays. It gives you a world of new functionalities and new features all in a compact design. Bridgemate II is your choice if you want to increase the level of your club and make your games more enjoyable.

Can I use Bridgemate Pro and Bridgemate II together?

Yes! Bridgemate Pro and Bridgemate II can be used together in your sessions in any thinkable combination. The only requirement is that both the Bridgemate Pro server and the Bridgemate II USB server are connected to your computer. No change to your scoring program is required. The Bridgemate Control Software can automatically start both systems. Scores are exchanged between the two systems and both will show complete travellers.

What kind of data communication is used?

Bridgemate uses radiowave transmission in the 868Mhz ISM band for communication. The U.S. version uses the 915Mhz band.

Are walls and other obstacles blocking the signal?

The radiowaves used by the Bridgemate can go through walls and other obstacles, however similar to other wireless applications, the signal strength will decrease when there are obstacles between Bridgemate and receiver. Obstacles like steel, concrete and glass have impact on the signal. You are always recommended to avoid as many obstacles as possible.

What is the range of the signal?

Typical open-air range of the Bridgemate signal is about 150-175 meters. Obstacles as well as indoor locations decrease the performance. The signal however is strong enough to meet almost every club's requirements.

How long do the batteries last?

Bridgemate Pro: Batteries last typically 300 hours. This is an equivalent of 300 sessions.
Bridgemate II: Batteries last typically 500 hours. This is an equivalent of 500 sessions.
Battery life depends on the quality and age of the batteries used, the environment, the usage of the Bridgemate itself etc.

What kind of batteries are used?

Bridgemate Pro: Uses a set of four AAA ("triple A") batteries to operate.
Bridgemate II: Uses a set of two AA ("double A") batteries.
Duracell Batteries are included in the package upon purchase for each Bridgemate. The central receiver runs on mains power or USB power, but can be supplied with four AA batteries for back-up purposes (in case of power interruptions). These batteries are not supplied with the receiver.

How about rechargeable batteries?

Depending on the quality, rechargeable batteries can be used with the Bridgemate. We advise you to try it out first with one set of batteries and see if they work in your situation.

How safe is the data storage?

Scores are stored at four different places, minimizing the change of loosing data. Scores that are entered in the Bridgemate are directly transmitted to the server and stored internally. Bridgemate Control Software retrieves the scores and saves them in the scoring file. The scoring program processes the scores also and saves them in its own file. Finally, the scores are also stored in the Bridgemate locally and can be recovered in case of a total loss of data.

Is Bridgemate a certified product?

Yes, the Bridgemate scoring system is fully tested and certified according to the directives of the European Commission regarding product safety, EMC and radio equipment, and complies with FCC and IC (Industry Canada) regulations and laws.

Can it be harmful to pacemakers?

No. The power used to transmit the radio waves is extremely low and does not harm pacemakers.

In which countries is Bridgemate available?

See our list of local distributors for the countries in which Bridgemate is available. In case your country is not listed, Bridgemate is available through Bridge Systems BV in the Netherlands.

Is Bridgemate available in the US/Canada?

Bridgemate is available in the USA and Canada. Please send your inquiries to Bridgemate.US LLC, who is the authorized distributor. Contact details can be found on the distributor page, or you can visit the www.bridgemate.us website directly.

Does ACBLscore support Bridgemate?

ACBLscore for Windows version 7.45 and higher supports Bridgemate. The DOS version does not support Bridgemate. ACBLscore is available from the website of the ACBL (www.acbl.org) and can be downloaded for free.